> ## Documentation Index
> Fetch the complete documentation index at: https://docs.benefitflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Manage Users (Admin Guide)

> Admins can manage users in BenefitFlow from the admin dashboard: adding and removing users, viewing contact credit usage, and managing roles and licenses.

## ➕ How to Add Users

<Steps>
  <Step>
    Log into your BenefitFlow admin account.
  </Step>

  <Step>
    Navigate to your name in the upper right corner **> Team Management**.
  </Step>

  <Step>
    Click “**Add User**” and enter the new user’s:

    * Full name
    * Work email
    * Role (User or Admin)
  </Step>

  <Step>
    Click “**Send Invite**” – they’ll get an email to sign in. Their account is active right away, and they sign in with a one-time code (no password needed).
  </Step>
</Steps>

<Note>
  **Note:**

  Each user added will count toward your license tier.
</Note>

## ❌ How to Delete Users

<Steps>
  <Step>
    Go to **Settings > Team Management**.
  </Step>

  <Step>
    Find the user you want to remove.
  </Step>

  <Step>
    Click the “•••” menu next to their name.
  </Step>

  <Step>
    Select **“Remove from Account.”**
  </Step>
</Steps>

<Callout icon="siren-on" color="#FFC107">
  This action immediately revokes access and cannot be undone.
</Callout>

### 📊 View Contact Credit Usage

<Steps>
  <Step>
    Navigate to **Team Management > Manage Users**.
  </Step>

  <Step>
    View lifetime contact credit usage per user.
  </Step>
</Steps>

<Callout icon="thumbtack">
  **Reminder:**

  Each time a user clicks "Get Contact," it uses 1 credit.
</Callout>

### 👤 View Sign-In Status

The **Status** column on Manage Users shows whether each user is **Active** or has **Never signed in**, so you can quickly spot teammates who still need to get started.

<Frame>
  <img src="https://mintcdn.com/benefitflow/OxytPafw3hIXZLWj/images/team-sign-in-status.png?fit=max&auto=format&n=OxytPafw3hIXZLWj&q=85&s=15abf01d6885ca513c9a9012b07d852a" alt="Manage Users list with the Status column showing Active and Never signed in" width="3008" height="1698" data-path="images/team-sign-in-status.png" />
</Frame>

### 🔁 Password Resets

There are no password resets to manage. Users sign in with a one-time code emailed to them, so there's nothing for an admin to reset. If a user can't get in, they sign in again with a fresh code at [www.benefitflow.com/login](https://www.benefitflow.com/login). See [Signing in](/knowledge-base/signing-in) for the full flow.