> ## Documentation Index
> Fetch the complete documentation index at: https://docs.benefitflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Signing in to BenefitFlow

> How to sign in to BenefitFlow with a one-time email code. No password required.

Signing in is passwordless. Enter your work email and we send you a one-time code. There's no password to remember or reset.

## Sign in with a one-time code

<Steps>
  <Step>
    Go to [www.benefitflow.com/login](https://www.benefitflow.com/login).
  </Step>

  <Step>
    Enter your work email.
  </Step>

  <Step>
    Check your inbox for a code from [onboarding@benefit-flow.com](mailto:onboarding@benefit-flow.com) (subject "Your BenefitFlow authentication code"). It's good for 15 minutes and works once.
  </Step>

  <Step>
    Enter the code and you're in.
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/benefitflow/OxytPafw3hIXZLWj/images/choose-sign-in-method.png?fit=max&auto=format&n=OxytPafw3hIXZLWj&q=85&s=c9145e84cca32f8954f6ee5f310536f5" alt="Choose a sign-in method screen with Email one-time password selected" width="3016" height="1686" data-path="images/choose-sign-in-method.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/benefitflow/OxytPafw3hIXZLWj/images/sign-in-code-email.png?fit=max&auto=format&n=OxytPafw3hIXZLWj&q=85&s=19b54143180f3270d63a1cc06bd78f54" alt="The one-time sign-in code email from onboarding@benefit-flow.com" width="1982" height="1686" data-path="images/sign-in-code-email.png" />
</Frame>

<Tip>
  Don't see the code? Check your spam or junk folder, and ask your IT team to allow email from benefit-flow\.com. More fixes in [Login troubleshooting](/knowledge-base/login-troubleshooting).
</Tip>

## Prefer a password?

You can still use one. On the sign-in screen, choose **Try another way**, then **Password**. If you've never set a password, the one-time code above is the fastest way in.

## Can't get in, or forgot your password?

There's nothing to reset. Sign in with a one-time code using the steps above, that's the way back in for everyone. Team admins can't reset passwords on your behalf.

Still stuck? Email [customerteam@benefit-flow.com](mailto:customerteam@benefit-flow.com) and we'll get you in.