> ## Documentation Index
> Fetch the complete documentation index at: https://docs.benefitflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What are the different user roles?

## The different permissions available to standard and admin users

There are two license types available in BenefitFlow, **Standard Users** and **Admin Users**.  Below are the privileges that are available to each user type.

|                                               | **Standard Users** | **Admin User** |
| :-------------------------------------------- | :----------------- | :------------- |
| **General**                                   |                    |                |
| Run searches and export data                  | X                  | X              |
| Use contact credits                           | X                  | X              |
| Add and remove users                          |                    | X              |
| Set contact credit limits for users           |                    | X              |
|                                               |                    |                |
| **CRM Integrations**                          |                    |                |
| Setup and manage CRM integrations             |                    | X              |
| Manage CRM mapping table                      |                    | X              |
| Sync net-new records to CRM                   | Configurable\*     | X              |
| Sync updates to existing CRM records          | Configurable\*     | X              |
| Configure sync permissions for standard users |                    | X              |

<Note>
  \* Admins configure which sync operations standard users can perform (create new, update existing, or both) for Contacts and Accounts under **Integration Settings > Preferences**. By default, standard users can create new records only.
</Note>