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How contact credits and exporting work

BenefitFlow provides flexible contact credit and data export options to help you access and utilize valuable prospect information. Key Features:
  • Contact Credits:
    • Credits are used each time you reveal a contact’s details
    • Revealed contacts are shared across your team
    • Automatically saved in the ‘All Contacts’ list
  • Contact Discovery:
    • Click “Get Contact” to view hidden contact details
    • Real-time credit balance notifications
    • Team-wide contact sharing prevents duplicate credit usage
  • Export Options:
    • Export broker information with standard or detailed views
    • Export employer data by company or specific Form 5500 insurance policies
    • Access data glossary to understand export field definitions
    • Bulk export capabilities vary by BenefitFlow package
  • Additional Info:
    • Broker and employer information exports do not use contact credits
    • Bulk export limits depend on your subscription level
    • Contact customer success team for expanded export capabilities
Bulk Export Limits: The number of records that can be extracted with a single export
  • Premium Package
    • Brokerage Firms: 100
    • Brokerage Offices: 300
    • Employers: 5,000
  • Ultimate Package
    • Brokerage Firms: 500
    • Brokerage Offices: 2,000
    • Employers: 10,000
  • Enterprise Package 
    • Brokerage Firms: 1,000
    • Brokerage Offices: 5,000
    • Employers: 30,000
* Talk to your Customer Success Manager to find out more about our unlimited exporting option.
Last modified on February 12, 2026