A team admin can reset user’s passwords via the team management page
Note
you must have an “admin” license to complete the below
Navigate to the team management pagea. While logged into BenefitFlow click your name in the upper-righthand corner and click “team management”
Click the “add user” button and add the user back to your instance by inputting their name, email address, and role 

The user should get a new temporary password from [email protected]


