Here are some tips and tricks if your temporary password is not working
- Ensure everything is correct- the temporary password may contain a ”.” or a ”;”
-
Remove extra spaces if copying and pasting email/password
a. If copying and pasting your email and/or your temporary password into the prompt please ensure you are removing any extra spaces! This will cause an error when logging in
Still having issues?
Reach out to your admin for your subscription.
They will be able to reset your password from the team management page.
Don’t know who your admin is?
Reach out to [email protected]