Compound Tech, Inc. d/b/a BenefitFlow, together with our subsidiaries and affiliates, (“BenefitFlow” or “we” or “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.This policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.benefitflow.com/ (our “Website”) and when we receive, use, disclose, or otherwise process personal information in providing our products and services (collectively, our “Services”). This policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
CCPA NOTICE: We adopt this policy to comply with the California Consumer Privacy Act of 2018 and all amendments (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Privacy Policy.
This policy applies to information we collect:
On this Website
Through our Services
In email, text, and other electronic messages between you and this Website or our Services
In connection with our provision of our Website or Services, including when we receive personal information from our business customers and disclose information to third-party service providers
Offline or through other means where necessary to provide the Website or Services
It does not apply to information collected by:
Any third party (excluding our affiliates and subsidiaries that link to or otherwise provide this Privacy Policy on their website), including through any application or content that may link to or be accessible from the Website or Services
This privacy policy does not apply to information collected from BenefitFlow employees, contractors, or job applicants.
The information we collect on or through our Services may include:
Information provided when filling in forms, registering, or requesting services
Records and copies of your correspondence (including email addresses) if you contact us
Your search queries on the Services
Information provided when making purchases
Information provided when interacting with our AI and large-language model (LLM) features, such as FlowPilot — see our AI Data Handling Statement for details
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Services, including traffic data, location data, logs, and other communication data
Information about your computer and internet connection, including your IP address, operating system, and browser type
Technologies we use:
Technology
Description
Cookies
Small files placed on your computer. You may refuse cookies via browser settings, but some parts of the Services may not function properly.
Web Beacons
Small electronic files (clear gifs, pixel tags) that allow us to count page visitors and gather related website statistics.
CCPA categories collected in the past 12 months: Identifiers; personal information listed in the California Customer Records statute; customer record information; Internet or other electronic network activity information; and commercial information.We collect these from: (i) you directly; (ii) our business customers; and (iii) service providers and contractors that support our Services.We do not sell or share personal information, as defined by CCPA.
Some content or applications on the Services are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Services and may use this information to provide interest-based advertising or other targeted content.We do not control these third parties’ tracking technologies or how they may be used. For information about opting out of targeted advertising, see Choices About How We Use and Disclose Your Information.
Choices About How We Use and Disclose Your Information
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Some parts of the Services may not function properly if you disable cookies.Disclosure for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by emailing support@benefitflow.com.You can also opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) on the NAI’s website.
Accessing, Correcting, and Deleting Your Information
You can review and change your personal information by emailing support@benefitflow.com to request access to, correct, or delete any personal information you have provided to us.
We will not discriminate against you for exercising any of your privacy rights. Unless permitted by the CCPA, we will not deny you goods or services, charge different prices, or provide a different level or quality of goods or services.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
We keep personal information for as long as reasonably necessary to provide the Services or as otherwise legally permitted or required. We consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal information.
Our Website and Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information.
We will post any changes to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.
