Last modified: March 26, 2026
Introduction
Compound Tech, Inc. d/b/a BenefitFlow, together with our subsidiaries and affiliates, (“BenefitFlow” or “we” or “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.benefitflow.com/ (our “Website”) and when we receive, use, disclose, or otherwise process personal information in providing our products and services (collectively, our “Services”). This policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:- On this Website
- Through our Services
- In email, text, and other electronic messages between you and this Website or our Services
- In connection with our provision of our Website or Services, including when we receive personal information from our business customers and disclose information to third-party service providers
- Offline or through other means where necessary to provide the Website or Services
- Any third party (excluding our affiliates and subsidiaries that link to or otherwise provide this Privacy Policy on their website), including through any application or content that may link to or be accessible from the Website or Services
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Services, including:
We collect this information:
- Directly from you when you provide it to us
- Automatically as you navigate through the Services (usage details, IP addresses, cookies)
- From third parties, such as our business partners
Information You Provide to Us
The information we collect on or through our Services may include:- Information provided when filling in forms, registering, or requesting services
- Records and copies of your correspondence (including email addresses) if you contact us
- Your search queries on the Services
- Information provided when making purchases
- Information provided when interacting with our AI and large-language model (LLM) features, such as FlowPilot — see our AI Data Handling Statement for details
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns, including:- Details of your visits to our Services, including traffic data, location data, logs, and other communication data
- Information about your computer and internet connection, including your IP address, operating system, and browser type
CCPA categories collected in the past 12 months: Identifiers; personal information listed in the California Customer Records statute; customer record information; Internet or other electronic network activity information; and commercial information.
We collect these from: (i) you directly; (ii) our business customers; and (iii) service providers and contractors that support our Services.
We do not sell or share personal information, as defined by CCPA.
Third-Party Use of Cookies
Some content or applications on the Services are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Services and may use this information to provide interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. For information about opting out of targeted advertising, see Choices About How We Use and Disclose Your Information.How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:- To present our Services and its contents to you
- To provide you with information, products, or services that you request
- To fulfill any other purpose for which you provide it
- To process or facilitate payments related to our Services
- To carry out our obligations and enforce our rights arising from any contracts between you and us
- To notify you about changes to our Website or Services
- To allow you to participate in interactive features on our Services
- In any other way we may describe when you provide the information
- For any other purpose with your consent
Disclosure of Your Information
We may disclose personal information that we collect or you provide:- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
- To comply with any court order, law, or legal process
- To enforce or apply agreements to which we are a party
- If we believe disclosure is necessary to protect the rights, property, or safety of BenefitFlow, our customers, or others
Choices About How We Use and Disclose Your Information
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Some parts of the Services may not function properly if you disable cookies. Disclosure for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by emailing support@benefitflow.com. You can also opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) on the NAI’s website.Accessing, Correcting, and Deleting Your Information
You can review and change your personal information by emailing support@benefitflow.com to request access to, correct, or delete any personal information you have provided to us.State Privacy Laws
Depending on your state of residency, you may have certain rights related to your personal information:
The exact scope of these rights varies by state. To exercise any of these rights, email support@benefitflow.com.