Which reference do I need?
How mapping works
In CRM Integration Settings (and the Enrich builder, which reuses the same mappings), you map a BenefitFlow field to a property in your CRM. The BenefitFlow fields are the same across Salesforce, HubSpot, and Microsoft Dynamics. The CRM side is read live from your own account, so you always map into your own properties. Fields are grouped by the record they attach to:
A few notes on reading the tables:
- Field is the name shown in the Integration Settings picker (and in Enrich). For export column names, see the Data Glossary or Bulk Data Schema.
- Applies to flags fields that only carry data for one record type. “Employer Only” fields are blank on brokers, and “Broker Only” fields are blank on employers.
- Example shows the format of the value where it helps.

